Community Connected – Technology Thursdays
Providing free IT support and skills to keep you connected
Venue: Piper Hall, Cambridge Road Estate, KT1
What goes on at Technology Thursday?
Technology Thursday is a community ICT outreach drop in.
We have one trainer - Philippa Leary, one ICT Support Worker - Nine Htet and up to 5 volunteers who help set up the training suite, support learners, repair computers and underpin our whole service.
The training programme
Our training was tailored to each learner's knowledge of computers and structured to support them on their individual journey from complete beginner to Internet savvy.
We used the Go:ON basics learning platform at www.learnmyway.org.uk to deliver the core IT training. Learners were able to log in to use this tried and tested multimedia training on all subjects from using a mouse to sending an email or posting on Facebook. And the great thing about it is that - once signed up they could access the training from home, the library, coffee shop - anywhere internet is available.
The sessions were informal and encouraged carers to relax, talk to each other and enjoy themselves whilst they learnt.
We also structured the session to provide opportunities for everyone to participate in 'breakout sessions', which provided a counter balance to the intense focus of studying online. Quizzes, demonstrations and discussions - as trainers our personal challenge was to be able to 'answer any questions about anything'.
So as you might imagine, the conversations were wide ranging and whilst they arose from an IT issue, they did not always end there.
We also do a nice line in tea and biscuits.
What our learners think of the service - see it...hear it..read it...and come down to visit
You can see a selection of photos from the training to the left of this article. To view the whole collection, follow this link to our Community Connected photo album.
Using the fantastic AudioBoo site we recorded some of our learners' thoughts on the training.
If you are thinking about using AudioBoo yourself, you can also catch up on our case study on the Community How To website.
When you register with Community Connected we ask what you want to get out of the training and why you want to have a refurbished computer. These are some of your answers.
To all our learners who come to Piper Hall to each session, bringing their enthusiasm and interest with them. Thanks to those who come down to help out after finishing work - dropping in to see how we are all getting along. And as ever a huge thanks to our Digital Champions who support the project at every event and throughout the weeks in between. Read more about being a Digital Champion
Contact us for more information
Call 020 8255 8040 or email firstname.lastname@example.org, if you would like to discuss any aspect of the training or call in to Piper Hall.