Kingston Carers' Network UKOnline Project (September 2012 - March 2013)

This project was a partnership between Kingston Carers' Network and Community Connected - funded by the UKOnline Centres Network. We delivered 28 training sessions to 30 carers over six months and provided 23 refurbished computers from our PC Plus Project.

Our training programme

Our training was tailored to each learner's knowledge of computers and structured to support them on their individual journey from complete beginner to internet savvy. 

Flow diagram to demonstrate how the learning process works

We used the Go:ON basics learning platform at to deliver the core IT training. Learners were able to log in to use this tried and tested multimedia training on all subjects from using a mouse to sending an email or posting on Facebook. And the great thing about it is that - once signed up they could access the training from home, the library, coffee shop - anywhere internet is available.

The sessions were informal and encouraged carers to relax, talk to each other and enjoy themselves whilst they learnt.

We also structured the session to provide opportunities for everyone to participate in 'breakout sessions', which provided a counter balance to the intense focus of studying online. Quizzes, demonstrations and discussions - as trainers our personal challenge was to be able to 'answer any questions about anything'. So as you might imagine, the conversations were wide ranging and whilst they arose from an IT issue, they did not always end there.

What our learners thought - see it...hear it

See it 

You can see a selection of photos from the training to the left of this article. To view the whole collection, follow this link to our Carers' training album.

Hear it

Using the fantastic AudioBoo site we recorded some of our learners' thoughts on the training. If you are thinking about using AudioBoo yourself, you can also catch up on our case study on the Community How To website.



Read it

Four of our learners kindly agreed to share their stories.  You can read  some of their experiences of being a carer and how our project affected their lives.


Community Connected was working with Kingston Carers Network, on this project. Our thanks to Kate Dudley and Jo Hobbs for their practical support and advice publishing articles in newsletters, posting out training information and presenting our learners with their certificates. Also to all the staff at KCN for signposting their clients to this project. Also thanks go out to Dave Hand and Kevin Daglish - our digital champions who volunteered on every training session of the project.

Contact us for more information

 This is the second project UKOnline have funded Community Connected to deliver. As a registered UKonline Centre, we continue to use the learnmyway training at our Technology Thursday training on the Cambridge Road Estate. Call 020 8255 8040 or email, if you would like to discuss any aspect of the training or you feel we could deliver a similar project for your organisation.